Pet Insurance Sales:
0345 603 1294
8am - 6pm Monday - Friday
Claims and Customers Service:
0345 602 4797
The great advantage of paying for your policy via Direct Debit is that paying monthly spreads the cost over the year.
Simply complete the form below to securely change your payment method to Direct Debit.
You will find these details on your welcome pack
If you have more than one pet insured with Pet Protect, please provide us with one policy number. We shall update your other policies accordingly.
Please advise the frequency you would like to pay*
Instruction to your bank or building society to pay by Direct Debit.
In order to set up your Direct Debit Instruction online you need to be the holder of a personal account or have a joint account which does not require both account holders to authorise Direct Debits.
Please pay Pet Protect Limited Direct Debits from the account detailed in this instruction subject to the safeguards of the Direct Debit Guarantee. I understand that this instruction may remain with Pet Protect Limited and, if so, details will be passed electronically to my Bank / Building Society.
Branch Sort Code*
Account Holders Name*
The Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.
If there are any changes to the amount, date or frequency of your Direct Debit the organisation will notify you (normally 10 working days) in advance of your account being debited or as otherwise agreed.
If you request the organisation to collect a payment, confirmation of the amount and date will be given to you at the time of the request.
If an error is made in the payment of your Direct Debit, by the organisation or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society.
If you receive a refund you are not entitled to, you must pay it back when the organisation asks you to.
You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.