Your name
Your email address
Your postcode
Your pet's name
What is your query about?*
To help us answer your questions efficiently please choose the query type from the list below.
Select a categoryGeneral EnquiryPolicy QueryClaims QueryFeedbackComplaintMarketingOther
Please ensure you include your contact details and details of your claim in your message. Providing us with as a much information as possible will help us assist you with your query as efficiently as possible.
By sending us a complaint email, you are entering our complaints procedure. We will respond to you as soon as possible and aim to resolve your query within 3 working days. For full details of our complaints procedure and what you should expect view our complaints.
Please ensure you include your contact details in your message as a much information as possible to help us assist you with your complaint as efficiently as possible.
We aim to offer the best service and products in the market and welcome your feedback as we are continually looking to improve. Please ensure you include your contact details and details of your claim in your message. Providing us with as a much information as possible will help us assist you with your query as efficiently as possible.
Policy number*
Your policy number can be found on your Certificate of Insurance.
Your contact number
If choosing phone include a best time to call you back in your message
Phone
Email
Subject *
Message *
Δ
Before you contact us, many queries can be answered through our help section or by completing the forms within the Manage My Policy section.
Monday – Friday – 8am – 5.30pm Saturday – Sunday – Closed
You can contact us on 0345 602 4797. Our lines are open from 9am to 5.30pm Monday to Friday
Curated by the lovely folks at Pet Protect
How many treats can my pet have? As pet owners we love spoiling our cats and dogs with treats and food they will enjoy. You might be using treats whilst training your puppy or dog, hiding them around the house to keep them mentally stimulated or as a reward for good behaviour. Those treats can […]
How do you know your pet loves you? The bond between a pet parent and their pets is incredibly special and many owners may wonder if their pets love them the way they do. Recognising the common signs of expression may help pet parents build a stronger bond with their pets and can also help […]
Cookies help us improve website use experience. By continuing to use this site or closing this panel you agree to our use of cookies.
See our Cookie Policy Close