Pet Insurance Sales:
0345 603 1294
9am - 5.30pm Monday - Friday.
Claims and Customers Service:
0345 602 4797
What is your query about?*
To help us answer your questions efficiently please choose the query type from the list below.
Select a categoryGeneral EnquiryPolicy QueryClaims QueryFeedbackComplaintMarketingOther
Please ensure you include your contact details and details of your claim in your message. Providing us with as a much information as possible will help us assist you with your query as efficiently as possible.
By sending us a complaint email, you are entering our complaints procedure. We will respond to you as soon as possible and aim to resolve your query within 3 working days. For full details of our complaints procedure and what you should expect view our complaints.
Please ensure you include your contact details in your message as a much information as possible to help us assist you with your complaint as efficiently as possible.
We aim to offer the best service and products in the market and welcome your feedback as we are continually looking to improve. Please ensure you include your contact details and details of your claim in your message. Providing us with as a much information as possible will help us assist you with your query as efficiently as possible.
Your policy number can be found on your Certificate of Insurance.
If choosing phone include a best time to call you back in your message
0330 1232 406
0345 609 4797
Monday to Friday 9am – 5.30pm
57-65 Station Road
Want to know what our customers think of Pet Protect? View our recent customer reviews
Read more reviews
Both the renewal and claim process were quick and easy.
Very good and easy to set up
Great choice of pet protection,fantastic that call handling is UK based overall a great experience.
So far so good
Great value same benefits
Easy to set up on line.
Have a look at our live feed or REAL CUSTOMER REVIEWS through TrustPilot
Curated by the lovely folks at Pet Protect