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By sending us a complaint email, you are entering our complaints procedure. We will respond to you as soon as possible and aim to resolve your query within 3 working days. For full details of our complaints procedure and what you should expect view our complaints.
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We aim to offer the best service and products in the market and welcome your feedback as we are continually looking to improve. Please ensure you include your contact details and details of your claim in your message. Providing us with as a much information as possible will help us assist you with your query as efficiently as possible.
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Before you contact us, many queries can answered either by looking at our help section or by completing one of the forms within the Manage My Policy section
Want to know what our customers think of Pet Protect? View our recent customer reviews
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Great service so far, had to claim for a cut to our dogs chest, all sorted with minimal fuss.
Excellent insurance company easy to talk too and friendly staff would deffinatly recomend 2 anyone
Excellent customer service from Pet Protect, all issues resolved professionally and quickly. Woul...
I have been with PetProtect for nearly 18 years and have always found the service very good, alwa...
Problem with my payment, Jodie had it all sorted in minutes using the online chat
Great customer service
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Curated by the lovely folks at Pet Protect
With the warmer weather here to stay for the next few months, it is important to keep your dog cool and safe during the summer. To help you as pet parents we have created some useful tips below. Never leave your dog or cat in a hot car. The temperature inside a car can increase […]
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