Terms and Conditions and Insurance Product Information Documents
Please select the below terms & conditions or Insurance Product Information Documents that are relevant to your pet insurance policy. You can find the name of your policy within your documents.
If your policy number starts with PET, you can view your policy documents, terms and conditions and IPIDs in the our portal.
If you need to make a claim, please download a claim form below.
Lifetime policies for cats, dogs and rabbits. Select the Terms and Conditions that matches your policy below.
Lifetime Policies for Cats and Dogs Lifetime Policies for Rabbits
Lifetime policies for cats, dogs and rabbits. Select the IPID that matches your policy below.
Lifetime Cat and Dog Lifetime Rabbit
The easiest way to make a claim is through the Pet Portal here.
Vet Fees Pre-authorisation Third Party Liability Holiday Cancellation Hospitalisation and Boarding Loss, Theft and Straying Travel Benefits
If your policy started or renewed on or after 1st January 2024 please select from the below the Terms & Conditions that matches your policy
Lifetime Policies Condition Care Policies QuickCare Policies
If your policy started or renewed on or after 1st January 2024 please select from the below the Insurance Product Information Document that matches your policy
Lifetime Extra Lifetime Plus Lifetime Standard Lifetime Saver Lifetime Essential Condition Care Quickcare
Pet Protect Claim Form Medication Claim Form Third Party Liability Claim Form
You can view our terms of business here.
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