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Pet Insurance Sales:

0345 603 1294

8am - 6pm Monday - Friday

Claims and Customers Service:

0345 602 4797

8am - 6pm Monday - Friday

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Policy Documents

Policy Documents

Please see below for the relevant policy document 

Advent Policy Terms and Conditions

Select the Terms & Conditions for your policy if you have purchased cover before the 15th January 2019

Lifetime Policies
Timecare Policies
Conditioncare Policies

NewLine Policy Terms and Conditions

Select the Terms & Conditions for your policy if you have purchased cover on or after the 15th January 2019 or have renewed after 1st April 2019

Lifetime Policies
Timecare Policies
Conditioncare Policies

Insurance Product Information Documents

Please select one of the products below to download the corresponding Insurance Product Information Document

Timecare Essential
Timecare Plus
Conditioncare
Lifetime Plus
Lifetime Extra

Terms of Business

You can view our terms of business here.

 

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