Pet Insurance Sales:

0345 603 1294

8am-6pm Mon-Fri

Claims and Customers Service:

0345 602 4797

8am-6pm Mon-Fri

Pet Protect Header Image

Policy Documents

Policy Documents

Please see below for the relevant policy document 

Policy Terms and Conditions

Select the Policy Terms & Conditions for your policy

Lifetime policies
TimeCare & ConditionCare

Insurance Product Information Documents

Please select one of the products below to download the corresponding Insurance Product Information Document

TimeCare Essential
TimeCare Plus
LifeTime Plus
LifeTime Extra

Claim Forms

Claim Form

Claim Forms


Vet Consultation and Treatment Claims

Medication claims


Terms of Business

You can view our terms of business here.


We use cookies to help us improve website use experience. By continuing to use this site or closing this panel you agree to our use of cookies.

See our Cookie Policy   Close