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Pet Insurance Sales:

0345 603 1294

9am - 5.30pm Monday - Friday

Claims and Customers Service:

0345 602 4797

9am - 5.30pm Monday - Friday

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Make a Claim

It's actually really simple

How to make a claim

Or download a claim form in step 2
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Complete the claim form in full

Make sure the claim form is signed and dated by the policyholder and treating vet

Enclose the following with your claim form

Treatment invoices confirming amount claimed A copy of your pet's full updated medical history A copy of your pet's vaccination records All documents submitted must be stamped by your vet

Important: please send us a copy of your pet's full updated medical history with your claim form

Return your claim form

Please use one of the following options to send your claim form

Email us at:

Post to:
Pet Protect
Betchworth House
57-65 Station Road
Redhill, Surrey, RH1 1DL

Frequently asked questions about making a claim

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