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Pet Insurance Sales:

0345 603 1294

9am - 5.30pm Monday - Friday

Claims and Customers Service:

0345 602 4797

9am - 5.30pm Monday - Friday

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Existing Customers

Comprehensive Pet Insurance

Get A Quote Retrieve A Quote

Whatever you need to know or do, we have UK-based customer service teams who are here to answer your questions and help guide you through the process.

Whether you are looking to download a claim form or recommending a friend, you’ll find all the information you need here. To speak to someone in person call 0345 602 4797. Click the links below to learn more >

Manage My Policy

Manage My Policy

If you have moved house, changed your email address or want to change any other contact details, please use the following forms to let us know

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Make a Claim

Make a Claim

We provide a simple and efficient claims procedure. Download our claims form and follow the steps to make a claim for your pet

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Policy Documents

Policy Documents

View the relevant policy documents to learn more about our Policy Terms & Conditions, Insurance Product Information Documents and claim forms

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Medication Claims

Medication Claims

We help our customers with expensive treatment costs for ongoing treatment and care. Making a repeat medication claim is simple

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Recommend a friend

Recommend a friend

Recommend us and you can share £40 of Love2Shop vouchers with you and your friends

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Document Preferences

Document Preferences

We make Pet insurance simple. Let us know how you would like to be contacted and update your document preferences

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