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Existing Customers

Comprehensive pet cover

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Existing customers

Are you one of our existing customers? From managing your policy online to accessing our 24/7 pet advice helpline, we can help you online with your policy.

If you have moved house, changed your email address or want to change any other contact details, please use the manage my policy section.

Take a look at the options below to manage your policy:

24/7 pet care advice

24/7 pet care advice

Speak to a vet or vet nurse if you need advice about your pet's health anytime, day or night, with PetConnect

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Manage My Policy

Manage My Policy

If you have moved house, changed your email address or want to change any other contact details, please use the following forms to let us know

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Make a Claim

Make a Claim

We provide a simple and efficient claims procedure. Download our claims form and follow the steps to make a claim for your pet

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Policy Documents

Policy Documents

View the relevant policy documents to learn more about our Policy Terms & Conditions, Insurance Product Information Documents and claim forms

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Medication Claims

Medication Claims

We help our customers with expensive treatment costs for ongoing treatment and care. Making a repeat medication claim is simple

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Recommend a friend

Recommend a friend

Recommend us and you can share £40 of Love2Shop vouchers with you and your friends

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Document Preferences

Document Preferences

We make Pet insurance simple. Let us know how you would like to be contacted and update your document preferences

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Leave us a review

Leave us a review

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*24/7 vet service can be used by customers who have an active & live policy with Pet Protect Pet Insurance, UK only.

Rated Excellent on Trustpilot by Pet Parents

 


 

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