< All Topics Main Making a claim Can we pay vets directly? Print Can we pay vets directly? PostedMay 7, 2020 UpdatedMay 7, 2020 ByGero BertoloneYes, we can make payments directly to vets, but the vets would need to agree this first. An excess and vet fee contribution may apply to your policy and will have to be settled by you with the vet. Next Do you pre-authorise claims?